The Quick variation: If you’re searching for exclusive gemstone or special anniversary gift, Leibish & Co. has actually a powerful inventory of high-quality, colourful, and conflict-free expensive diamonds and gems. The family-run business has-been operating online since 1998 with your own touch which includes generated recurring business the world over. Leibish & Co. allows you to purchase loose stones or even to use their free “Design yours” instrument to bring your own perfect little bit of jewelry to life. With many years of experience and good workmanship under their gear, Leibish & Co. is found on the verge of broadening its stock to watches alongside add-ons.
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When Leibish Polnauer founded his first online diamond company in 1998, it got nearly a complete time to upload a single image and information to his internet site â but he was a visionary who saw prospective inside the fledgling arena of e-commerce. “as he views the potential in a thought, he will fit everything in in his power to advance with-it,” mentioned Benji Margolese, Director of material advertising for Leibish & Co.
Leibish developed a successful, family-run process together with wife and children offering in leadership opportunities. They’ve got expanded a successful web business with workplaces found globally. Leibish & Co. is a leader in special coloured diamonds and gemstones being hard to find somewhere else. Its expensive diamonds may conflict-free, which can be a key point for many customers.
“men and women visited us simply because they search for one thing somewhat various, some thing a tad bit more unique than everyone else provides,” Benji stated.
While Leibish & Co. offers high-quality standard diamonds, the organization focuses on colorful, unique precious jewelry. Whenever asked exactly why the business enterprise provides these a top consumer return price, Benji quickly pinpoints the main reason.
“It really is a variety of excellent products, great solution, and jewelry created to your greatest quantities of excellence,” he stated. “The jewelry we make is certainly not your daily, mass-produced particular product. Each piece is tailor-made to completely fit the diamond or gemstone picked because of the customer.”
A Family Affair With private Service
Leibish & Co. is actually a true family members business, with Leibish’s family playing essential roles in business.
Leibish functions as Founder and chairman of the company, while their wife, Rosi, is the business’ occasions Manager. Their unique eldest child, Chavi, functions as the Lead Jewelry Designer â and that is a massive obligation since custom jewelry accocunts for significantly more than 50% for the businesses company, Benji stated.
Leibish’s eldest child, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate regarding the Gemological Institute of The usa, could be the Chief Diamond Buyer the company. “Shmulik is, truly, one of most talented tone diamond experts in a,” Benji mentioned.
Leibish’s son Itzik is the business’s COO and runs their New York workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, will be the organizations CFO.
“among the longtime people in the team, i will let you know that, even though there is no connection, they consider me, and others, section of their family,” Benji stated. “each of us bring our personal expertise towards the company, but collaborate to consistently grow the business.”
Customers are in addition treated like family members at Leibish & Co., the spot where the company invests fuel into private solution and revenue. “if you’ve ever dealt with one specific agent, for example, this is the exact same person you will usually handle, it doesn’t matter what you may be calling or writing in about,” Benji stated. “do not rely on driving consumers to various departments if they have a concern or certain problem they would like to deal with.”
Consumers originate from All Over the World
Leibish has a couple of distinct consumers: you can find people, who primarily store through internet site, stores, and people within the trade company, which typically check out the organization’s primary workplaces in nyc, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are from united states of america. Their then hottest market is Canada, accompanied by the uk, Australian Continent, Hong-Kong, therefore the remainder of European countries.
Consumers at every period of existence store at Leibish & Co., though nearly all are involving the centuries of 35 and 54, Benji stated. Moreover, the organization garners more or less 300,000 site visits monthly â and keeps the majority of their clients finding its way back.
“with well over a 70per cent return client status, we continue to be among the most well-known organizations inside our niche,” he said.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks top-quality jewelry, additionally preserves inventory freedom, especially for on-line consumers, Benji mentioned. The company sells numerous free expensive diamonds and priceless gems, but its essential items are tailored jewelry projects.
“We keep a large collection of multicolor diamond and gem stone jewellery, which includes of this rarest hues ever before seen,” the guy stated. “the audience is known well by the bread-and-butter items â yellow diamond and red diamond wedding bands. However, we offer diamond jewelry of nearly every color, and valuable gemstones â including sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, as well, but the expertise is in the arena of shade.”
For consumers with some thing in your mind and want assist that makes it an actuality, Leibish & Co. offers a “Design Your Own” jewelry tool, which Benji stated is actually their most widely used product.
“Obviously, when searching for a unique piece, individuals usually wish specific rocks and setting styles they’ve already fallen deeply in love with,” the guy stated. The “Design yours” instrument enables consumers to create an item utilising the stone, placing, and steel of these option.
“permits these to bring their hopes and dreams your â with our knowledge in craftsmanship,” Benji informed united states.
Accessories & New Online Tools in Store for Leibish & Co.
because it looks forward to tomorrow, Leibish & Co. is actually slowly moving toward higher-ticket items and item assortment. The organization feels comfortable branching out to new products considering the determination and passion it pertains to finest its existing designs.
“There is talked-about introducing numerous add-ons â like luxury watches, purses, and even pens,” Benji stated. “But we chose to hold back until we very first perfected the main distinctive line of product, that is expensive jewelry.”
Leibish & Co. is also looking for ways to carry on perfecting its well-known internet site, as well. One-way it intends to boost the on the web knowledge is by launching augmented real life characteristics, that may provide digital shoppers more of an in-store experience.
As a business enterprise using its origins in colorful diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional market which views modification because the exception, perhaps not the rule.